Voice AI often misses the mark when it guesses wrong or mishears info, leading...

https://shanesexpertword.fotosdefrases.com/my-voice-agent-gets-names-and-emails-wrong-even-when-callers-spell-them

Voice AI often misses the mark when it guesses wrong or mishears info, leading to frustrating errors. A simple fix? Use readbacks for order IDs to let customers confirm details aloud before moving on