Voice AI can slip up by mishearing details or misunderstanding context, leading...

https://www.golf-bookmarks.win/voice-ai-can-trip-up-and-give-wrong-answers-especially-with-tricky-info-like

Voice AI can slip up by mishearing details or misunderstanding context, leading to wrong answers that confuse customers. A practical way to catch errors early is using readbacks—like repeating order IDs aloud—so users can confirm before moving on