Voice AI can give wrong answers when it misunderstands input or pulls...

https://www.coast-bookmarks.win/voice-ai-can-slip-up-by-mishearing-or-mixing-up-details-leading-to-wrong

Voice AI can give wrong answers when it misunderstands input or pulls incomplete data. One way to catch errors early is using “readback” of order IDs—having the system repeat the ID before acting—and confirming only from clear API success messages