Patients are more likely to take the next step when a specialist clinic...

https://daltonsmasterdigest.talesignal.com/posts/how-do-clinics-decide-which-tasks-need-a-clinician-vs-support-staff

Patients are more likely to take the next step when a specialist clinic explains what an assessment involves, sets out the full cost before treatment, and offers reliable follow-up. Clear answers help people feel informed and supported.