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Effective POS training should help a new employee complete a normal transaction and recognize when to stop. For Massachusetts dispensaries, build IndicaOnline cannabis POS training around actual job responsibilities, not a tour of every menu
Retailers serving both medical patients and adult-use consumers need clear inventory logic
Inventory reconciliation should explain why physical stock, the POS, and state records agree or differ. It should never be a shortcut for making three totals look identical
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Duplicate customer profiles create more than a messy database. They can split purchase history, loyalty balances, contact preferences, and support notes across records
When checkout stops working, a dispensary needs more than a support email address. It needs to know who responds, what happens next, and how staff can keep records safe during the incident
Customer consent is a data-management issue as much as a marketing issue. A dispensary may collect account information for transactions, loyalty programs, messaging, ecommerce, or service preferences
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Dispatch controls help a delivery operation decide who carries which orders, when routes change, and how exceptions are communicated