A refund changes money, a void changes transaction status, and a physical return changes custody of a product. These events may happen together, but they are not interchangeable
We caught a concert at one of the local venues, small but a really fun crowd
Massachusetts dispensary teams may hear Metrc, MassCIP, and the medical online system mentioned in the same onboarding meeting. They should not be treated as interchangeable services
Purchase-limit testing should prove that a register handles the complete basket, not just one product category. Build a documented test plan for your Massachusetts cannabis POS whenever rules, product mappings, or software settings change
Moving a dispensary to a new POS is a records project before it is a software project. A useful migration preserves the link between products, packages, transactions, and licenses while leaving unnecessary clutter behind
Metrc sync troubleshooting is more than a software setting. For a Massachusetts dispensary, it connects failed events, package IDs, retries, and integration logs
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Daily reconciliation is more than a software setting. For a Massachusetts dispensary, it connects sales, cash, cards, refunds, inventory exceptions, and open orders
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We now have a baby on the way and already plan on booking Annie again for those milestone photos