AI voice agents are transforming phone support by reducing end-to-end latency,...

https://record-wiki.win/index.php/How_Do_Teams_Game_Call_Containment_Rate_With_Voice_Bots%3F

AI voice agents are transforming phone support by reducing end-to-end latency, so customers get faster responses without awkward pauses. They also handle barge-in smoothly, letting users interrupt the agent naturally when needed